Pre-sales Engineer
- Work closely with Product Sales and team to provide Pre-Sales and technical support related to HP A3 Printer product.
- Design solutions and provide BOM for the projects.
- Prepare presentations, demos, POCs, statement of work (SOW) and TOR as needed.
- Conduct workshops, product update and product training to customers and business partners.
- Support Marketing team on marketing campaigns, events, case studies, etc.
- Work closely with vendor and partners to ensure the success of the product.
Post-sales Engineer
- Implement HP A3 Printer product.
- Installation and Configuration HP A3 Printer product.
- Troubleshooting and solve the problem.
- Able to document process and procedures related to systems administration, update user's manuals, and technical manuals as necessary.
- Service on site support.