User Administration
• Manage user accounts, permissions, and access rights to ensure appropriate access to resources.
• Create, modify, and delete user accounts as needed.
Create New Users
• Onboard new employees by creating user accounts and assigning necessary permissions.
• Ensure new users have access to the tools and resources required for their roles.
Monitoring Systems
• Continuously monitor system health and performance using automated tools.
• Address anomalies and performance bottlenecks promptly.
Troubleshoot Issues and Outages
• Quickly diagnose and resolve system issues and outages to minimize impact.
• Work with other IT professionals to address complex problems.
Configure Internal Systems
• Customize internal systems to meet organizational needs and improve efficiency.
• Ensure systems are integrated and functioning cohesively.
Documentation
• Maintain comprehensive documentation of system configurations, procedures, and changes.
• Use documentation to ensure continuity and facilitate troubleshooting.
Resetting User Passwords
• Assist users with password resets to maintain access security.
• Implement password policies to enhance security.