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Mitsubishi Heavy Industries - Mahajak Air Conditioners Co., Ltd.Mitsubishi Heavy Industries - Mahajak Air Conditioners Co., Ltd.

About Company
https://www.mhi.com/group/maco

Mitsubishi Heavy Industries - Mahajak Air Conditioners Co., Ltd. or MACO is one of leaders in Thailand's air-conditioning industry.

The company was established on September 22, 1988 in Lad Krabang Industrial Estate and all under a joint venture between Mitsubishi Heavy Industries, Ltd., Japan, a leading, world-class engineering concern, and Mahajak Group, a successful company with multifaceted business interests in Thailand.

MACO manufactures superior quality air-conditioners under the "Mitsubishi Heavy Industries" brand. The company has gained the trust and reliance of its customers for its high-quality products, on-time delivery, reasonable price and environment-friendly technologies.
Today, MACO has greatly expanded its markets to support the strong demand of customers both domestically and overseas. Air-conditioners products of MACO can be seen over the world, in markets as diverse as Japan, Europe, South Africa, Asia, Australia, ect.

We are now seeking for professionalism, enthusiastic, initiative people who eager to change with challenge spirit to join our team in the following positions;





Job Location
Location220 Soi Chalongkrung 31, Lamplatiew, Lad Krabang, Bangkok 10520
Contact personHuman Resources Department
Telephone0-2326-0401-16,0-2327-9999 Fax 0-2326-0419-20,0-2739-4014
Website
  • https://www.maco.co.th

Report
You Say HR Say LogoSee ReviewsApply Now
You Say HR Say LogoCompany reviews about ‘Good Life Good Work Good Pay Good Community’
Employee reviews scoreFrom 8 Reviews
Clover Leaf Background4.5
Dream Company
Clover LeafClover Leaf
Excellent
Good Life3.8
Good Work3.9
Good Pay3.5
Good Society3.8

Employee reviews
Mitsubishi Heavy Industries - Mahajak Air Conditioners Co., Ltd.
Technician>1 years, former
4.5
Good Life4.6
Good Work5
Good Pay5
Good Society5
สวัสดีการดีทุกอย่าง
Good Life
Vacation Leave
Easy to take a leave at work
Supports the development of employees' quality of life
5/5
Supports the development of vision and personal lifestyle
5/5
Working hours per day
8
Good Work
Challenge
5/5
Opportunity to perform important tasks
5/5
Encourages professionalism
5/5
Standard management practice
5/5
Good Pay
Salary increase
5%
Bonus per year
3
Perks and benefits satisfaction
5/5
Pay level
Easiest to take a leave at work
Good Society
Workplace community
5/5
Politics
Lowest
Colleagues
5/5
Supervision by superiors
5/5
21/04/2025
Read all reviews ofMitsubishi Heavy Industries - Mahajak Air Conditioners Co., Ltd.
Mitsubishi Heavy Industries - Mahajak Air Conditioners Co., Ltd.Mitsubishi Heavy Industries - Mahajak Air Conditioners Co., Ltd.
Dream Company
Clover LeafClover Leaf
2 YOU SAYFlower of hearts
8Reviews4.5Average

Company Image
Company Image
Company Image

Senior Customer Service Officer

Mitsubishi Heavy Industries - Mahajak Air Conditioners Co., Ltd.
Electronic
04/06/2025
You Say HR Say LogoSee ReviewsApply Now

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Basic Requirements
Full Time
3 - 5 Year
Bangkok and its Vicinity
Bachelor's Degree
25,000 - 30,000 baht/month

Responsibilities

Job Responsibilities

  • Accurately receive and process export customer orders, ensuring confirmation of order details, delivery schedules, and product availability.
  • Coordinate effectively with internal departments to ensure timely and accurate order fulfillment.
  • Handle customer inquiries, complaints, and special requests professionally, while providing regular updates on order and shipment status.
  • Arrange logistics operations, working closely with freight forwarders and shipping lines, and resolve any arising issues related to shipping or customs clearance.
  • Prepare and generate sales and shipment reports for internal analysis and decision-making.

Requirements
  • Age preferably 28-35 years.
  • Bachelor’s degree in International Business, Logistics, Business Administration, or a related field.
  • At least 3 years of experience in customer service, export operations, or related fields.
  • Basic knowledge of export documentation, Incoterms, and shipping procedures.
  • Proficiency in Computer skills including MS Office.
  • Good command of English (both written and spoken)
  • Strong communication, Negotiation and Problem-Solving skills especially in handling overseas customers.
  • Detail-oriented, Proactive and Team player with a service-minded.

Welfare and Benefits
  • Free Shuttle Bus (บริการรถรับส่งพนักงาน)
  • Life insurance (ประกันชีวิต)
  • Provident Fund
  • Staff training and development
  • Overtime
  • Marriage gift
  • 5-day work week
  • Social security
  • Accident Insurance
  • Employee's uniform
  • Annual trip or party
  • Attendance bonus or other special compensation
  • Performance/results-based bonus
  • Annual bonus
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