· Monitor from inbound until outbound to ensure smooth of operation and in line with capacity and KPI
· Work closely with operation and brand to ensure seamless and fulfill business requirement
· Lead the development work flow and implementation of best practice to improve performance
· Ensure standard processes are established and practices for the management of inventory and orders
· Monitor the target KPI, reporting, process documentation, and complaint log
· Implement warehouse operations system improvements by analyzing process work flow, managing space requirement, equipment and layout
· Communication and coordination with Internal and External to ensure smooth of online operation
· Review, analyze and generate the report of budgeting on stocks to create budgeting plan and improve cost efficiency
· Lead the development of WMS/IT improvement projects