【Job Description】
- Handle Key Account customers which consigned by overseas, co-operation with overseas customers/overseas office and follow up the shipments.
- Researching and analyzing the market trends.
- Take enquiries from overseas office/agent and sourcing cost for air freight, and inland transportation from concern team/suppliers and provide timely solutions.
- Investigate and plan most appropriate route especially for air freight shipments.
- Monitoring cargo movement and coordinate with operations to arrange as per customer's requirements, handle their feedbacks and ensure deadlines are met
- Maintain and strengthen relationships with assigned customers/agents to ensure high satisfaction and long-term partnership.
- Study and clarify on RFQ Condition with overseas office/agents & customers on pricing strategy based on market's trends/condition to achieve the target.
- Coordinate with Key Account manager, Managing Director for assignment.
- To create internal SOP according to customer's requirement and align with operation team.