【Job Description】
⎼ Analyze customer, service, sales, and marketing campaign data to improve services and increase sales.
⎼ Create dashboards and reports for management and branches to use for strategic decision-making.
⎼ Track the results of marketing campaigns and promotions across Retail, Salon, and Online channels.
⎼ Connect data from POS, CRM, Social Media, and staff shift systems to find insights that help improve the customer experience.
⎼ Analyze business trends, VIP customer behavior, and branch KPIs.
⎼ Recommend ways to improve sales and service processes based on data.
⎼ Other related tasks as assigned.