Position : Restaurant Supervisor
Working Site : ReignwoodPark,Lumlukka Khlong 11 Pathumtani
Job Responsibilities:
1. Operations & Service Management
Oversee daily restaurant operations, ensuring smooth service and high customer satisfaction.
Implement and maintain service standards, ensuring consistency in food quality and guest experience.
Supervise front-of-house and back-of-house teams, ensuring seamless coordination between kitchen and service staff.
Manage reservations, table arrangements, and overall dining room efficiency.
2. Staff Leadership & Training
Recruit, train, and lead restaurant staff, ensuring a motivated and well-trained team.
Conduct performance reviews, provide coaching, and foster professional development opportunities for employees.
Create a positive working environment that promotes teamwork and high service standards.
3. Customer Experience & Quality Assurance
Ensure excellent customer service by training staff in guest engagement and hospitality.
Address customer concerns, handle complaints professionally, and implement improvements based on feedback.
Oversee restaurant cleanliness, hygiene, and safety standards to comply with regulations.