- Gather and analyze user requirement such as Sales, Purchasing and After-sales service.
- Maintain and support applications.
- Provide functional design and application workflows.
- Coordinate with programmer to implement enhancement or bug fix.
- Test new development and assist with UAT.
- Create document – functional specification, business process flows and user manual.
- Train end-users and support daily operations.
- Work closely with IT and stakeholders to align solutions with business goals.