• Develop and implement warehouse policies, procedures, and operational guidelines to ensure efficient and safe warehouse operations, compliance with regulations, and customer satisfaction.
• Plan and coordinate the receipt, storage, and dispatch of goods, materials, and products, optimizing warehouse layout, storage systems, and workflow to maximize space utilization and productivity.
• Supervise warehouse staff, including warehouse supervisors, forklift operators, pickers, and packers, providing leadership, direction, and training to ensure performance and productivity.
• Conducting regular cycle counts, audits, and inventory checks to maintain accurate inventory records and prevent stockouts or overstocking.
• Ensure compliance with safety regulations, security protocols, and workplace health standards, conducting regular safety inspections, training sessions, and emergency drills to maintain a safe and healthy work environment.
• Coordinate with suppliers and carriers to schedule inbound and outbound shipments, track delivery schedules, and resolve issues to ensure timely and cost-effective transportation of goods.
• Utilize warehouse management systems (WMS) and inventory control software to manage inventory, generate reports, and analyze warehouse performance.
• Optimize picking, packing, and shipping processes, implementing lean principles to improve efficiency, accuracy, and order fulfillment speed.
• Collaborate with other departments, such as procurement, sales, and customer service, accounting, to coordinate inventory planning, order processing, and customer delivery requirements, ensuring alignment with business objectives.
• Resolve customer inquiries, complaints, or issues related to warehouse operations, delivery delays, or damaged goods, ensuring prompt resolution and customer satisfaction.
• Conduct performance evaluations and KPI tracking for warehouse staff, measuring key metrics such as productivity, accuracy, safety, and on-time delivery, and providing feedback and coaching for improvement.
• Manage facility maintenance, repairs, and housekeeping activities, ensuring cleanliness, orderliness, and compliance with environmental regulations and industry standards.
• Develop contingency plans and risk mitigation strategies for emergencies, disasters, or disruptions to warehouse operations, such as power outages, equipment failures, or supply chain disruptions.
รีวิวบริษัทที่บอก ‘ชีวิตดี งานดี เงินดี สังคมดี’
บริษัท สปอร์ตส เอ็นจิเนียริ่ง แอนด์ รีครีเอชั่น เอเซีย จำกัด
