SA
บริษัท ไฮ-เทค แอพพาเรล จำกัด- Responsible for efficient application of first level support and ensuring delivery of operational support services inline with the agreed SLA
- Ensure timely resolutions to ensure business user satisfaction
- Manage application issue resolution, problem resolution, and incident management (dynamic A/X2012)
- Follow up until the closure of the critical operational tickets
- Gather business requirements and provide end-to-end solutions, form designs, implementations, realizations, and operation support
- Perform application SW configuration and enhancement
- Develop and perform all functional testing scenarios
- Prepare and perform cut over activities and coordinate with release management team
- Prepare and coordinate with release management team for deployment
- Manage and perform application support and maintenance
- Coordinate and work with the end-users and external vendors for new business requirements and problem resolutions (incident management)
- Be the trainer for super users/users
- Thai national, at least 1 year experience in related field
- Good command of English
- Flexible and having good attitude
- การฝึกอบรมและพัฒนาพนักงาน
- ประกันสังคม
- เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม
- โบนัสตามผลงาน/ผลประกอบการ


Hi-Tech Apparel Co.,Ltd. We were established in the year 1991 as the manufacturer and exporter of garments with more than two decades of experience. The company is currently employed approximately 13,500 employees in 10 different factory locations. The company is committed to producing only garments in premium quality and international standards, driven by full-devotion and extraordinary workmanship. We are striving to improve ourselves in every way by consistently improve the quality control and production process to sustainably stay competitive in the global economic environment