
Responsibilities
1. Provide CRM strategies, plans and Implementation to drive optimal business for retaining customers
2. Improve customer data quality and data management process to ensure readiness utilize to support CRM and campaign
3. Developing a strategy and work plan for My OPPO benefits focusing on redemption items and privileges.
4. Keep monitoring CRM and Digital Marketing program performance and deep analysis of customer response to customer offer enables more optimized customer approach and higher customer response
5. Provide support on any database system customization to any work related to after sales service