Responsibilities:
• Services existing and new customers for their sent order/s or concerns
• Answer phone calls and respond to emails from clients
• Create potential clients in Client Intelligence and build database based on information provided
• Draft quotes; follow-up feedback on proposals generated
• Confirming bookings via email
• Review and check all order requests before processing (Order Management)
• Ensures all order requests are processed accurately
• Establish, develop, and maintain positive business and customer relationships
• Following-up on required documents with the clients
• Coordinate sales effort with team members and other departments
• Any other tasks that may be assigned by the client/Team Leader