Dow Chemical Thailand Co., Ltd. has an opening for the position of Senior Technical Services and Development Specialist, located in Map Ta Phut, Thailand. The candidate will be responsible for Polyurethane foam applications including both technical service & application development in South East Asia markets.
For the market-focused technical role, the activities will cover the identification and execution of customer opportunities by working with marketing and the commercial organization; interfacing with the regional and global TS&D for development work; adherence to manufacturing and product stewardship for new product scale-ups; development and/or the introduction of solutions at targeted customers for product qualification and commercialization. The incumbent will work closely with their sales, marketing, and technical peers in the Pacific and globally.
The detailed job description includes:
• Collaborate closely with the regional PU Sales team to identify the growth opportunities.
• Provide product recommendations, formulation fine-tuning for existing products relating to particular customer needs, and on-site trial support for identified customer opportunities.
• Troubleshooting support for customer quality complaints by working with the account manager, plant, supply chain and quality organization. Continually define and reduce costs associated with product production, and quality.
• Generate high-quality technical reports for development projects and write customer call reports. Conduct technical symposiums for industry meetings and at customer sites, and to prepare technical literature/publications.
• Seamless teamwork and effective communication with sales, marketing, commercial leadership, TS&D peers, plant, product stewardship, and other R&D colleagues.