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Haier Electrical Appliances (Thailand) Co.,Ltd.Haier Electrical Appliances (Thailand) Co.,Ltd.

About Company

Haier is a manufacturer of major home appliances in China. As well as manufacturers of IT products such as notebook PCs, mobile phones. Haier products are currently available in countries around the world, including in North America and in Europe. It also has manufacturing facilities located in various countries around the world such as USA, China, and Thailand, meanwhile, Haier also has research and development centers on the world in North America, Europe, Japan and Australia. The research and development has been the advanced technology resources. In order to meet the needs of consumers all over the world quickly notified.

With business expanding each year, Haier has a dedicated staff of professionals that excel in their respective fields. We always welcome talented and hard-working individuals to join our team.

At Haier, you'll find a diverse and engaging work environment where you can contribute your skills and experience while growing with the company. We recognize our employees are our most valuable asset, and we know our success as a company depends entirely on them.

If you think you have the talent, the drive and the dedication to further our success, we invite you to apply to any of our current.

Job Location
Location90 CW Tower (Tower A), 42nd Floor, Ratchadapisek Road, Huaykwang, Bangkok 10310
Contact person-
Telephone0-2684-3999 ,0-2821-3999 Fax 0-2684-3900
Website
  • https://www.haier.com/th

Report
You Say HR Say LogoSee ReviewsApply Now
Other interesting jobs
Tags:
Find jobsApply jobsHaier Electrical Appliances (Thailand) Co.,Ltd. jobsCustomer Services jobsConsumer Product jobsElectronic jobsTransportation/Logistic jobsQuality Assurance/Quality Control jobsProduction/Manufacturing jobsBangkok jobs
You Say HR Say LogoCompany reviews about ‘Good Life Good Work Good Pay Good Community’
Employee reviews scoreFrom 6 Reviews
Clover Leaf Background4
Dream Company
Clover LeafClover Leaf
Excellent
Good Life3.6
Good Work3.9
Good Pay2.7
Good Society3

Employee reviews
Haier Electrical Appliances (Thailand) Co.,Ltd.
Human Resources>1 years, Current
4.0
Good Life4
Good Work4.7
Good Pay4
Good Society4
Good Life
Vacation Leave
Easiest to take a leave at work
Supports the development of employees' quality of life
3/5
Supports the development of vision and personal lifestyle
4/5
Working hours per day
8
Good Work
Challenge
5/5
Opportunity to perform important tasks
5/5
Encourages professionalism
5/5
Standard management practice
4/5
Good Pay
Salary increase
3%
Bonus per year
1
Perks and benefits satisfaction
4/5
Pay level
Group of companies with slightly higher-than-average salaries
Good Society
Workplace community
4/5
Politics
High
Colleagues
5/5
Supervision by superiors
5/5
01/12/2021
Read all reviews ofHaier Electrical Appliances (Thailand) Co.,Ltd.
Haier Electrical Appliances (Thailand) Co.,Ltd.Haier Electrical Appliances (Thailand) Co.,Ltd.
Dream Company
Clover LeafClover Leaf
2 YOU SAYFlower of hearts
6Reviews4Average

Company Image
Company Image
Company Image

Return and Exchange Operations Executive

Haier Electrical Appliances (Thailand) Co.,Ltd.
Consumer Product, Electronic, Transportation/Logistic, Quality Assurance/Quality Control, Production/Manufacturing
31/10/2025
You Say HR Say LogoSee ReviewsApply Now

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Basic Requirements
Full Time
2 - 5 Year
Bangkok (Huaykwang)
Bachelor's Degree or Higher
Negotiable

Responsibilities
  • Process management and optimization: This is a core function, involving tasks like reviewing and approving returns, coordinating with warehouses, handling refunds/exchanges, and refining workflows for efficiency. This is because efficient return processing is critical to customer satisfaction and avoiding disruptions to the supply chain.
  • Inventory management and data analysis: This involves tracking returned items, updating inventory, analyzing return data for trends, and preparing reports for management. Regular analysis helps identify areas for improvement and turns the process from a cost center into a potential value driver.
  • Customer communication and support: Addressing customer inquiries and complaints related to returns, handling escalations, and ensuring a positive customer experience are essential for customer loyalty and brand reputation. 
  • Cross-functional collaboration and reporting: Working with other departments, such as logistics, sales, and finance, is necessary to resolve operational issues, enhance the overall returns process, and meet company objectives.

Requirements
• A bachelor's degree in Business Administration, Operations Management, or a related field is often preferred.
• Experience in a fast-paced operations or supply chain role, with specific experience in reverse logistics or returns management being a strong asset.
• Expertise or Experience in e-commerce platforms and returns management is desirable.
• Strong analytical and problem-solving abilities to track and interpret data and identify process bottlenecks.
• Communication skills: Excellent written and verbal communication skills to effectively interact with both customers and internal teams.
• Attention to detail: Meticulous attention to detail to ensure accuracy in inventory records and financial processing.
• Leadership: The ability to take ownership of tasks and lead initiatives for operational improvement.


Welfare and Benefits
  • Accidental insurance
  • Provident Fund
  • Fuel/transportation fees
  • 5-day work week
  • Social security
  • Health insurance
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