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ADECCO Phaholyothin Recruitment Ltd. / Adecco Recruitment (Thailand) LimitedADECCO Phaholyothin Recruitment Ltd. / Adecco Recruitment (Thailand) Limited

About Company

Adecco Worldwide – The Adecco Group is a Fortune Global 500 company and the global leader in Human Resources services. Registered in Switzerland, and managed by a multinational team with expertise in markets spanning the globe, the Adecco Group delivers an unparalleled range of flexible staffing and career resources to clients and associates. We are now having more than 5,100 offices in 60 countries and territories worldwide.

Adecco Thailand is the leader in Human Resources Solutions, offering Recruitment service, Employment Staffing Service, Service Outsourcing, Business Process Outsourcing and Human Capital Solutions. With over 29 years of experience in Thailand, we have developed the network and expertise to assist companies in building successful teams. We are now operated with 8 Business Units, connects over 17,000 Associates each day through Adecco network of over 300 Employees. Our recruitment managers and consultants are in possession of expertise, knowledge of industry and employment trends, enabling us to fully understand HR requirements and offer the most practical solutions.



Job Location
Location388 S.P. Building, 11th Floor, Zone A, Phaholyothin road, Samsennai, Phayathai, Bangkok 10400
Contact personHuman Resources Department
Telephone0-2121-3500,0-2298-0170,0-2617-0300
Website
  • https://www.adecco.co.th/

Report
You Say HR Say LogoSee ReviewsApply Now

CRM Executive (Logistics)

ADECCO Phaholyothin Recruitment Ltd. / Adecco Recruitment (Thailand) Limited
Transportation/Logistic
29/10/2025
You Say HR Say LogoSee ReviewsApply Now

View this job in new tab

Basic Requirements
Full Time
3 - 5 Year
Bangkok and its Vicinity
Bachelor's Degree
30,000 - 40,000 baht/month

Responsibilities
Our client is a global headquartered powerhouse, delivering comprehensive and customized logistics solutions across 19 emerging markets for nearly 3 decades. They are the logistics arm of the established big logistics group, known for its diverse investments in sectors like travel, hospitality, and FMCG.

For this CRM EXECUTIVE position;
This role is pivotal in maintaining and enhancing our CUSTOMER RELATIONSHIP MANAGEMENT system to optimize CUSTOMER SATISFACTION, RETENTION, and overall business growth for the company.

Location: Bangna , Bangkok (BTS line)

Job responsibility

Sea Freight:
  • Accept Booking Requests from Shippers and Proceed to Book Vessels with Carriers. Once We Receive The Booking Confirmation from the Carrier, Issue Our Own Booking Confirmation and Send It to the Shipper.
  • Serve As a Primary Point of Contact for Coordination Among Shippers, Carriers, And Overseas Agents.
  • Issue Draft Bill of Lading (B/L) To the Shipper and Follow Up On B/L Confirmation.
  • Additionally, Print A Complete Set Of B/L For Customer Release.
  • Generate Invoices for Customers and Debit Notes for Overseas Agents.
  • Collaborate With the Finance Team to Facilitate Payment Transfers to Carriers and Vendors, While Also Ensuring Receipt of Payments from Customers. Coordinate With the company Accountant for Reconciliation.
  • Send Pre-Alert Notifications to company agents And Arrange for Messengers to Pick Up Documents.
  • Regularly Update Customers on Shipment Details Through Our Online System for Each Consignment.

Air Freight:
  • Accept Booking Requests from Shippers and Reserve Space with the Designated Airline Agent. Upon Receiving the Booking Confirmation from the Airline Agent, Inform the Shipper And company Agent About the Flight Details.
  • Follow Up on the Necessary Documents Required for the Airline Agent to Issue Draft Mawb (Airway Bill) And House Hawb (House Airway Bill).
  • Monitor The Progress of Draft Mawb and Hawb from the Airline Agent and Send Them to the Shipper and Overseas Agent for Verification.


Requirements
  • Bachelor's degree in business administration or related
  • Over 3 years of experience with sales support , CRM , Customer service in Freight forwarding company
  • Able to communicate in English speaking (Direct report to oversea supervisor)

    If you are interested in this opportunity, feel free to apply now.
    And due to the high volume of applications, we will contact shortlisted candidates back soon.


Welfare and Benefits
  • 5-day work week
Other interesting jobs
Tags:
Find jobsApply jobsADECCO Phaholyothin Recruitment Ltd. / Adecco Recruitment (Thailand) Limited jobsAdministration jobsCustomer Services jobsSales jobsTransportation/Logistic jobsBangkok jobsNakhonpathom jobsNonthaburi jobsPathumthani jobsSamutprakarn jobsSamutsakhon jobsLogistics jobs
You Say HR Say LogoCompany reviews about ‘Good Life Good Work Good Pay Good Community’
ADECCO Phaholyothin Recruitment Ltd. / Adecco Recruitment (Thailand) LimitedADECCO Phaholyothin Recruitment Ltd. / Adecco Recruitment (Thailand) Limited
2Reviews5Average
Employee reviews scoreFrom 2 Reviews
Above Standard
Good Life4.1
Good Work4.5
Good Pay3.5
Good Society4.2

Employee reviews
ADECCO Phaholyothin Recruitment Ltd. / Adecco Recruitment (Thailand) Limited
Advertising / PR / Communications Arts<1 years, Current
5.0
Good Life4
Good Work5
Good Pay5
Good Society4.5
ถ้าตกงานอยู่ ลองติดต่อดูนะคะ
Good Life
Vacation Leave
Easy to take a leave at work
Supports the development of employees' quality of life
4/5
Supports the development of vision and personal lifestyle
4/5
Working hours per day
8
Good Work
Challenge
5/5
Opportunity to perform important tasks
5/5
Encourages professionalism
5/5
Standard management practice
5/5
Good Pay
Salary increase
5%
Bonus per year
No bonus
Perks and benefits satisfaction
5/5
Pay level
Easiest to take a leave at work
Good Society
Workplace community
4/5
Politics
Low
Colleagues
5/5
Supervision by superiors
5/5
21/10/2024
Read all reviews ofADECCO Phaholyothin Recruitment Ltd. / Adecco Recruitment (Thailand) Limited
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