ARK Insights Co., LtdHeadquartered in Singapore, Ark Insights(Thailand) is a pioneer specializing in Contact Centre Outsourcing.
Centre Facilities Management
The Call Centre is at the heart of your business, so it isessential that you are able to eliminate downtime whilst boosting performanceat all times. We recognize that a good design is simply not enough on its ownand that the hard work really begins when you start using our facility.Building on the knowledge and expertise within our business that comes fromalmost 30 years of operating within the marketplace, our Data Centre FacilitiesManagement (DCFM) team delivers a scalable and professional range of servicesaimed solely at providing critical data centre solutions. Ark Insights CentreFacilities Management is designed to meet the challenges of maintaining,operating and managing complex and high performing data/voice centres now andin the future. Underpinned by Call Centre specific and fully integrated toolsand software our systems and processes support the key elements of criticalfacilities management throughout the lifecycle of your Centre.
ITIntegration Services And Solutions
Strategic partnership with leadersinbound, outbound and networking companies, ARK Insights broker the best foryour business IT needs. Armed with mobility-enabled enabling businessapplication, ARK Insights is your preferred partner.
Application Team Lead
ARK Insights Co., Ltd- Lead the application section, direct and guide Application Team in providing engineering/development expertise. Assists in formulating sales strategy and advising sales and marketing force, interact with engineering groups to affect design changes to equipment.
- Direct and guide Application team in application development and system integration, monitor and control product performance goals, maintenance service agreement goals are met : ensure customer satisfaction.
- Leads the innovation to Application engineering System. Provides technical support during major sales negotiations, and offer technical solutions to resolve complex system integration requirements and applications design issues.
- Selects and assigns project team members for each implementation and ensures timely completion within budget, deadline and customer requirements.
- Plan certified training to equip all developers.
- Plan development roadmap, establish process and execute in accordance with the company strategy and lead the section to achieve the goals.
- Quality control of product delivery including documentation.
- Security OverseeSecurity complaint Oversee ecurity complaint Oversee security complain Oversee security complaince Oversee security complaince Oversee security complaince of the Oversee security complaince of the Oversee security compliance Oversee security compliance of Oversee security compliance Oversee security compliance of the section.Oversee security compliance of the section
- Bachelor's Degree or higher in Computer or related fields.
- 7-10 years of experience in system integration development.
- A solid understanding of networking/distributed computing environment concepts.
- Knowledge of development tools and software development environment including O/S platform.
- Ability to learn new programming languages.
- Solid understanding the principles of routing, client/server & web-based programming.
- Possess excellent communication skills, with an emphasis on verbal and written communication with good command in Thai & fair in English.
- Ability to multi-task and stay organized in a dynamic work environment.
- Good knowledge of mathematical and statistical principles and formulas.
- Able to travel upcountry and work overtime when required.
- Encrypt/decrypt type and key value management.
- Provident Fund
- Staff training and development
- Telephone bill allowance
- 5-day work week
- ท่องเที่ยวประจำปี
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
