Service Advisor

UD Trucks Corporation (Thailand) Co., Ltd.
Automobile & Parts
Today
Basic Requirements
Full Time
3 - 5 Year
Nakhonpathom
Diploma of Vocational Education or higher
Negotiable
Responsibilities
  • Help identify a mechanical problem by questioning the customer or doing a visual inspection
  • Advise customers about necessary service for PM and additional repair if necessary.
  • Prepare Job Order showing time period for repair, cost estimates for service to customer for approval to open Job Order.
  • Communicate between Foreman and part supervisor for further repair process and parts availability after customer approval on Job Order.
  • To update job status and follow up AR with customer.
  • To apply all billing process and support workshop administrator to invoice.
  • Administer PR document for SUBLET for each relevant Job Order to be given to Dealer Administration to issue PO SUBLET to supplier.
  • Periodically checks on the progress of the vehicle during servicing and contacts the customer.
  • when mechanics discover additional problems; gets customer approval to do additional work and explains the work performed and the cost charges.
  • Follow standard work instructions from WPP process and ISO/DOS.  
Requirements
  • High vocational certificate or higher in Mechanical Engineering or other related fields.
  • Minimum 3 years of related experience in workshop management or claim administration.
  • Solid experience in customer relation management and administration tasks.
  • Strong interpersonal and communication skills with excellent problem-solving skill.
  • Self-motivated and adaptable to be able to work under pressure.
  • Computer literate in Microsoft Office.  
Welfare and Benefits
  • Phone allowance
  • Provide Food and Beverage for Lunch
  • Transportation allowance
  • Provident Fund
  • Staff training and development
  • Overtime
  • Telephone bill allowance
  • 5-day work week
  • Social security
  • Health insurance
  • Accident Insurance
  • Employee's uniform
  • Annual trip or party
  • Annual bonus
You Say HR Say LogoCompany reviews about Good Life Good Work Good Pay Good Community
Employee reviews scoreFrom 1 Reviews
Above Standard
Good Life5
Good Work4
Good Pay3.7
Good Society3.5
Employee reviews
UD Trucks Corporation (Thailand) Co., Ltd.
Customer Services>1 years, former
5.0
Good Life5
Good Work4
Good Pay4.5
Good Society3.5
สวัสดิการดี สังคมที่ทำงานดีตั้งแต่เข้ามาเป็นส่วนหนึ่งของบริษัท รู้สึกเหมือนได้อยู่บ้านอีกหลัง ได้รู้จักคุ้นเคยกับ เพื่อนร่วมงานที่คอยช่วยเหลือกันในทุกๆเรื่อง บริษัทดูแลพนักงานอย่างดี คอยรับฟัง สอบถามปัญหาต่างๆและปรับปรุงให้ดียิ่งขึ้น
Good Life
Vacation Leave
Easiest to take a leave at work
Supports the development of employees' quality of life
5/5
Supports the development of vision and personal lifestyle
5/5
Working hours per day
8
Good Work
Challenge
5/5
Opportunity to perform important tasks
3/5
Encourages professionalism
4/5
Standard management practice
4/5
Good Pay
Salary increase
5%
Bonus per year
1
Perks and benefits satisfaction
5/5
Pay level
Group of companies with slightly higher-than-average salaries
Good Society
Workplace community
4/5
Politics
Neutral
Colleagues
3/5
Supervision by superiors
4/5
03/02/2025
Read all reviews ofUD Trucks Corporation (Thailand) Co., Ltd.
UD Trucks Corporation (Thailand) Co., Ltd.UD Trucks Corporation (Thailand) Co., Ltd.
About Company
About UD Trucks Corporation (Thailand) Co., Ltd.
UD Trucks Corporation is a leading Japanese commercial vehicle solutions provider, active in more than 60 countries on all continents. Since its inception in 1935, the company has been an innovation leader with a clear vision to provide the trucks and services the world needs today. With headquarters in Ageo, Japan, the company is committed to go the extra mile for smart logistics with the most dependable solutions for demanding customers. To best support across applications and geographies, UD Trucks offers a full range of trucks; heavy-duty, medium-duty and light-duty as well as associated operational and financial services.
Established in 1990, UD Trucks Corporation (Thailand) Co. has more than 30 years’ experience in understanding the local market demands and providing customers with sustainable transport solutions. The company has expanded its dealer network with 13 owned and 6 private strategically located dealerships and is focused on helping customers maximize their profit potential at every given opportunity.


Job Location
Location199 หมู่ที่ 1 ตำบลศีรษะจรเข้ใหญ่ อำเภอบางเสาธง จังหวัดสมุทรปราการ 10570
Contact person-
Telephone0-2305-4452
Report
Other interesting jobs