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WiPay Co., Ltd.WiPay Co., Ltd.

About Company
บริษัท ไวเพย์ เป็นผู้พัฒนาแพลตฟอร์มและแอปพลิเคชั่นให้บริการชำระเงินทางอิเล็กทรอนิกส์ (E-Money) เรากำลังมองหาผู้ที่มีศักยภาพเข้าร่วมทีมของเราเพื่อออกเดินทางและสร้างความสำเร็จไปด้วยกัน หากคุณแสวงหางานที่จะได้เป็นผู้ริเริ่ม และ ทีมงานที่พร้อมจะรับฟังเสียงของคุณ เรายินดีที่จะร่วมงานกับคุณ
Job Location
Location252/19 (บี) อาคารเมืองไทย-ภัทร อาคาร A ชั้น 15 ถนนรัชดาภิเษก แขวงห้วยขวาง เขตห้วยขวาง กรุงเทพมหานคร 10310
Contact personHR Officer
Telephone0-2115-7944-5
Website
  • https://wipay.co.th/

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WiPay Co., Ltd.WiPay Co., Ltd.

Company Image

Senior Application Engineer

WiPay Co., Ltd.
Urgently Required!
Today
You Say HR Say LogoSee ReviewsApply Now

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Basic Requirements
Full Time
5 - 10 Year
Bangkok and its Vicinity
Bachelor's Degree or Higher
Negotiable

Responsibilities
WiPay Tech Team Job Description
Application support covers the practices and disciplines of supporting the IT systems/applications which are currently being used by the end users. An application support person/team is responsible for monitoring the production servers, scheduled jobs, incident management and receiving incidents and requests from Customer support, analyzing these and either responding to the end user with a solution or escalating it to the other IT teams. These teams may include developers, system engineers and database administrators.

Job Highlights:

• IT Application/Production Support.
• Train, coach, and mentor application support team.
• E Money Applications and relate systems.

Job Description:

• Define, develop, and implement service support processes, tools, templates, and methodologies to be used across the organization
• Train, coach, and mentor application support team in the use of these processes, tools, templates, and methodologies
• Manage multiple, concurrent issue/request from initiation through delivery, ensuring that all requests are completed on time and to the required level of quality
• Providing software application support
• Performing analyses on software application functionality and suggesting improvements.
• Responsible for availability, incident, problem and change / release for the applications in scope.
• Coordinate between various teams like PO, DevOps and development team to resolve, analysis of root cause for complex issues.
• Follow thru to ensure each problem is resolved according to SLA.
• Ensure escalation and communication to stakeholders as necessary
• Lead and manage implementation of small job request e.g. query report, security patch, DR&RDR exercise, infrastructure change, regression test, etc.
• Collaborate with cross-functional teams to maintain efficiency, consistency and achieve successful implementation of application
• Prepare and present status of incident reports.

Requirements
• At least a Bachelor's Degree in Computer Sciences, Software Engineering, Management Information System or equivalent experience.
• 5+ years’ experience in project management or application support
• Good communication, management, and teamwork skills
• Ability to manage code migration, document configuration changes, and monitor performance.
• Exceptional communication skills : communicate technical and complex information both orally and in writing.


Welfare and Benefits
  • Provident Fund
  • Staff training and development
  • 5-day work week
  • Social security
  • Health insurance
  • Accident Insurance
  • Performance/results-based bonus
Other interesting jobs
Tags:
Find jobsApply jobsWiPay Co., Ltd. jobsEngineering jobsIT/Computer jobsBangkok jobsNakhonpathom jobsNonthaburi jobsPathumthani jobsSamutprakarn jobsSamutsakhon jobsApplication Support jobs
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Company reviews
บริษัท ไวเพย์ เป็นผู้พัฒนาแพลตฟอร์มและแอปพลิเคชั่นให้บริการชำระเงินทางอิเล็กทรอนิกส์ (E-Money) เรากำลังมองหาผู้ที่มีศักยภาพเข้าร่วมทีมของเราเพื่อออกเดินทางและสร้างความสำเร็จไปด้วยกัน หากคุณแสวงหางานที่จะได้เป็นผู้ริเริ่ม และ ทีมงานที่พร้อมจะรับฟังเสียงของคุณ เรายินดีที่จะร่วมงานกับคุณ
View HR SAY ofWiPay Co., Ltd.
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