• Manage and lead the Sales Admin team, providing guidance and support
• Foster a high-performance culture, driving team motivation and productivity
• Develop and implement effective sales strategies to achieve company goals and KPIs
• Analyze market trends and customer feedback to adapt sales approaches
• Monitor sales KPIs, ensuring the team consistently meets and exceeds targets
• Implement corrective actions when necessary to address performance gaps
• Conduct regular training sessions to enhance the skills and knowledge of the Sales Admin team
• Foster a collaborative and growth-oriented environment
• Work closely with the marketing team to align sales strategies with promotional activities
• Provide feedback on marketing effectiveness based on sales insights
• Evaluate and optimize sales processes for efficiency and effectiveness
• Implement improvements to enhance the overall sales workflow
• Oversee customer interactions to ensure a positive experience and foster long-term relationships
• Address escalated customer issues and provide timely resolutions
• Generate regular reports on sales performance, providing insights and recommendations
• Conduct data-driven analysis to identify opportunities for improvement