- Communicate with overseas agents and clients (via email and phone)
- Monitor and manage schedules for air/ocean shipments
- Review and organize shipping documents (B/L, Commercial Invoice, Packing List, Form(C/O) etc.)
- Coordinate with shipping and trucking companies for clearance and delivery
- Handle customer inquiries and provide timely updates
- Prepare and provide cost quotations to clients
- Input shipment data into logistics systems and maintain records