Retail Sales Manager
NGG Enterprise CO.,LTDJewelry & Ornaments
Yesterday
Full Time
3 - 7 Year
Bangkok
Bachelor's Degree
80,000 - 130,000 baht/month
Position: Retail Sales Manager
Industry: Jewelry & Luxury Goods
Location: Bangkok
Reporting To: CEO
Job Responsibilities:
1. Sales Management & Strategy
Develop and implement sales strategies to achieve revenue and growth targets.
Monitor daily, weekly, and monthly sales performance, ensuring targets are met.
Analyze market trends and customer preferences to optimize product offerings.
Drive promotional campaigns and in-store events to increase foot traffic and sales.
2. Customer Experience & Relationship Management
Ensure exceptional customer service and a personalized luxury shopping experience.
Build and maintain relationships with VIP clients and high-net-worth customers.
Handle customer inquiries, concerns, and complaints professionally to enhance brand reputation.
Train the sales team on customer engagement, storytelling, and luxury sales techniques.
3. Store Operations & Inventory Management
Oversee daily store operations, ensuring a smooth and efficient retail environment.
Manage inventory levels, stock replenishment, and loss prevention strategies.
Ensure proper visual merchandising and store presentation according to brand guidelines.
Implement security measures to protect high-value jewelry assets.
4. Team Leadership & Development
Recruit, train, and mentor the sales team to enhance performance and product knowledge.
Conduct regular performance evaluations and provide coaching to improve sales effectiveness.
Motivate staff through incentive programs and recognition initiatives.
Foster a positive and professional work environment that aligns with company values.
5. Reporting & Compliance
Prepare sales reports, forecasts, and market analysis for management review.
Ensure compliance with company policies, industry regulations, and luxury retail standards.
Work closely with the marketing team to align store activities with brand positioning.
Qualifications & Requirements:
- Bachelor’s degree in Business, Marketing, Retail Management, or a related field.
- Minimum 3-7 years of experience in luxury retail sales or jewelry industry.
- Strong leadership, communication, and team management skills.
- Excellent sales acumen with a proven track record in high-end retail.
- Proficiency in POS systems, CRM software, and inventory management tools.
- Ability to work in a fast-paced retail environment, including weekends and holidays.
- Multilingual skills (English, Mandarin, or other relevant languages) are a plus.
- งานเลี้ยงประจำปี
- Marriage gift
- งานเลี้ยงปีใหม่
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- วันลาพักผ่อนประจำปี
- ส่วนลดสินค้าในเครือของบริษัท
- Funeral payment support
- Performance/results-based bonus
Company reviews about ‘Good Life Good Work Good Pay Good Community’
Good Life3.7
Good Work4.7
Good Pay2.7
Good Society3.7
Employee reviews
Customer Services>1 years, Current
5.0
Good Life4
Good Work4.7
Good Pay4
Good Society3.7
สวัสดิการดี
21/06/2022
Read all reviews ofNGG Enterprise CO.,LTD
NGG Enterprise CO.,LTDNGG Group : start up from the gold business over 30 years. We have expanded the business to have varieties to cover gold diamond, gemstone, jewellery pieces and watch. Which are ready to provide valuable pieces unified. From past experience and success. Now we currently have 14 locations to comprehensive sales and service in Bangkok and perimeter. In year 2014 , next 2 More shop opened in Suburb area one boutique stand alone (Service Center) in Sathon Area (Business Hub in BKK)
Location428 ถนนรัชดาภิเษก แขวงช่องนนทรี เขตยานนาวา กรุงเทพมหานคร 10120
Contact personHuman Resources Department
Telephone0-2295-2381, 0-2678-9988 Fax 0-2678-5566
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