Senior Customer Service Officer
Intertek Testing Services (Thailand) Ltd.05/06/2025•
Less Competitive Jobs
Full Time
3 - 5 Year
Bangkok (Bangsue)
Bachelor's Degree or Higher
Depend on qualifications and experience
- Serve as the primary point of contact for customers, managing the end-to-end service process and coordinating with relevant parties to ensure timely project completion in line with agreed turnaround times (TAT).
- Prepare and dispatch samples to the laboratory, and conduct initial reviews of test reports before final delivery.
- Respond promptly and professionally to client inquiries within the agreed TAT.
- Maintain strong, positive relationships with clients and associated factories.
- Collaborate works with Laboratories.
- Bachelor’s degree, preferably in Science or a related field.
- Positive attitude and strong service mindset.
- Demonstrated ability to coordinate effectively with both internal teams and external stakeholders to achieve results.
- Strong command of English, particularly in reading and writing.
- Proficient in Microsoft Office applications.
- Fast learner with a proactive approach and willingness to take on new challenges.
- Strong attention to detail, particularly in document review and handling.
- Excellent organizational and communication skills.
- Customer-focused with a results-oriented mindset.
- 13th month salary
- Dental claims
- Life insurance
- Medical insurance
- Medical, Life and accident claim
- Service year award
- Provident Fund
- Staff training and development
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- Employee's uniform
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
- Annual bonus
Company reviews about ‘Good Life Good Work Good Pay Good Community’
4Dream Company
Excellent
Good Life3.7
Good Work3.5
Good Pay2.6
Good Society3.3
Intertek, one of the global leaders in the testing, inspection and certification industry, was founded in 1988. The Company’s objective is to become the world’s most trusted partner for Quality Assurance by exceeding our customers’ expectations with innovative and bespeaking Assurance, Testing, Inspection and Certification services for their operations and supply chain globally 24/7. Intertek Testing Service’s head office is based in United Kingdom and around over 100 countries worldwide with approximately 40,000 employees.
Be a part of Intertek Testing Service – Total Quality Assurance Company
We are now seeking for challenge-oriented, customers-focused and globally-working cultured individuals to succeed together.
View HR SAY ofIntertek Testing Services (Thailand) Ltd.
Employee reviews
Research & Development/ Science>1 years, former
4.0
Good Life5
Good Work5
Good Pay3
Good Society5
งานดี แหมาะกับคนที่ต้องการอยู่ยาวๆ
15/06/2022
Read all reviews ofIntertek Testing Services (Thailand) Ltd.
Intertek Testing Services (Thailand) Ltd.We are a leading Total Quality Assurance ('TQA') provider to industries worldwide. We go beyond the traditional testing, inspection and certification ('TIC') services to provide our clients with the 'ATIC' advantage - Assurance, Testing, Inspection and Certification solutions, empowering them to make their businesses ever stronger, ever more resilient and ever more sustainable.
Location1285/5 Prachachuen Road, Wong Sawang, Bangsue, Bangkok 10800
Contact person-
Telephone0-2765-2928,0-2765-2999
Website
Other interesting jobs
![[LOCKIN] Sales Dealer BKK](/_next/image?url=https%3A%2F%2Fstatic.jobtopgun.com%2Fcontent%2Ffilejobtopgun%2Fimage%2F9%2F17105%2Flogo_com_job%2Fj17105.gif&w=384&q=75)
Tags:
Find jobsApply jobsIntertek Testing Services (Thailand) Ltd. jobsCustomer Services jobsBangkok jobsData Entry jobsDocuments jobsExcel jobsOutlook jobsPivot Table jobsPower Point jobsRegistration jobsWord jobsคีย์ข้อมูล jobsคีย์เอกสาร jobsงานเอกสาร jobsดูแลเอกสาร jobsบันทึกข้อมูล jobsประสานงาน jobsป้อนข้อมูล jobsพิมพ์ดีด jobsพิมพ์เอกสาร jobsวิเคราะห์ข้อมูล jobs