Hostess at Xian Yuan Restaurant
IMPACT Exhibition Management Co.,Ltd.- Job Summary
As a team member, you'll welcome customers to the restaurant and seat them at appropriate tables. Need to answer questions about the restaurant and menu items accurately. This role also involves taking table reservations over the phone and confirming reservation details with customers every time.
Key Responsibilities - Send advance food orders to the kitchen and service staff, coordinating with other relevant teams.
- Manage table reservations to ensure timely and appropriate seating based on the situation.
- Confidently communicate and negotiate with customers.
- Have a good understanding of English or Chinese for communication, especially food and beverage terms.
- Prepare table menus for customers who have pre-booked set meals.
- Be able to provide basic training and act as a buddy for new staff.
- Regularly report important work cases and share them in meetings.
- Assist with other administrative tasks as needed.
- 25% Discount for Restaurants under IMPACT
- Bonus (Based on Performance and Company's Revenue)
- Food allowance
- Life insurance
- Long Service Award
- Medical Check-up
- Service Charge
- Social Security
- Some Positions - Uniform, Service Charge, Diligence Allowance
- Special Wedding Benefit
- Staff Activities
- Training Course
- Staff training and development
- Overtime
- Marriage gift
- Social security
- Accident Insurance
- Ordination leave
- Employee's uniform
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus

IMPACT Exhibition Management Co.,Ltd.











