
Key Responsibilities:
1. Restaurant & Bakery Operations Management
• Oversee day-to-day operations of the restaurant and bakery, including food, beverage, and bakery services
• Ensure product quality, especially for premium pastries such as French-style croissants and macarons
• Set service and product presentation standards aligned with brand image
2. Team Management & Staff Development
• Recruit, train, and coach service and bakery staff on product knowledge and customer service
• Lead the team to understand premium bakery items and how to handle/display them properly
• Foster a collaborative and high-performance work culture
3. Cost Control & Sales Analysis
• Analyze daily sales performance and evaluate individual bakery item performance
• Manage procurement of pastry and bakery ingredients
• Manage cost of labor and productivity
• Collaborate with chefs or production team to align production planning with cost and demand
4. Cross-Functional Coordination
• Work closely with Head Chef and product teams to develop new items or seasonal offerings
• Coordinate with marketing on promotions such as new croissant launches or macaron sets
• Collect and respond to customer feedback related to bakery products
Qualifications: