We are looking for passionate and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities.
Working Hours 100% onsite : Monday - Friday, 10.00 - 19.00 hours, (Near BTS Phrom Phong)
Require all applicants to pass 1-week on-site training at office, before signing employment contract.
All applications will be treated with strict confidentiality.
The main responsibilities of the position include:
- Develop and maintain excellent relationships with prospective and existing clients
- Drive client engagement and motivate them to increase service usage, aligning with the company’s targets.
- Responsible for activating new client leads or following up with potential clients
- Handle client inquiries and ensure that high level service is provided with company product and services.
- Perform personal clientele analysis and taking actions as required
- Stay abreast of the latest developments, products and marketing promotions and the relevant terms and conditions; and communicate them to the clients
- Ensure compliance with the company’s legal guidelines and compliance procedures
- Provide suggestions on system enhancements
- Act in the best interest of the company always, and cooperate with the rest of the Client Relations team to perform business development
- Contribute to the team effort by achieving targeted results
- Cooperate effectively with other departments as necessary
- May require performing client registration responsibility at company's event if assigned.
Erawan Creative Services Co.,Ltd.
