Business Edge Personnel Services Recruitment Limited

About Company

Business Edge Personnel Services, established in 1991, is a leading HR & Recruitment company in Asia Pacific. The company has received multiple awards, including the Enterprise 50 Award by Business Times and Fastest Growing Companies in Asia-Pacific by Financial Times. Business Edge Personnel Services offers a range of HR services, from Recruitment and Temporary Staffing to Payroll Parking and Work Pass Applications.

Location4, 4/5 Central Tower, 12th Floor, Room 1213, 1214 Rajdamri Road, Pathumwan, Pathumwan, Bangkok 10330

Contact personKhun Nichanun – Recruitment Consultants

Telephone0-2118-8631

Website

https://www.businessedge.asia/

Report

Apply Now

English Customer Service

Business Edge Personnel Services Recruitment Limited

Entertainment/Media

Today

Apply Now

View this job in new tab

Basic Requirements

Full Time

1 - 2 Year

Bangkok

Bachelor's Degree or Higher

25,000 - 30,000 baht/month

Responsibilities

Efficiently manage and resolve ticket buyers' inquiries and issues through various communication channels, including the call center, instant messaging platforms, and email correspondence.
Oversee and execute all responsibilities pertaining to comprehensive Customer Support operations.
Proactively facilitate event organizers' successful utilization of the service platform.
Address and respond to event organizers' needs and inquiries with comprehensive knowledge of the service offerings.
Strategically coordinate with external vendors to fulfill specific event requirements as defined by event organizers.
Supervise on-site personnel to ensure the seamless and effective operation of the system during events.

Requirements

Minimum of 1 Year of proven experience in customer support or related client-facing roles.
Preference for female candidates.
Bachelor's degree or equivalent academic qualification in Management, Communication, Hospitality, or a closely related discipline.
Exceptional proficiency in reading, writing, and speaking both Thai and English.
Demonstrated excellence in real-time problem analysis and resolution.
Possesses a strong service-oriented mindset, prioritizing client satisfaction.
Highly organized and detail-oriented with a meticulous approach to task management.
Demonstrates a strong drive and enthusiasm to see projects through from initiation to successful completion.
Proven ability to effectively manage time and prioritize tasks to meet deadlines and optimize productivity.
Capable of performing effectively under pressure and collaborating successfully with individuals from diverse backgrounds.
Willingness and flexibility to travel and undertake assignments independently or as part of a team.
Availability to work on weekends and public holidays, with compensatory time-off provided.

Welfare and Benefits

Annual Medical Check Up
Health insurance