
JacksonGrant offers recruitment services in the following sectors; Heavy Industry, Light Industry, Life Sciences and Services. The core of the business caters to mid range level professionals to senior and executive management appointments.
-Maintain all key customer accounts
-Act as liaison for account owner and customer
-Fulfill customer requirements, queries, and needs
-Send internal job instructions to Operations, and external job instructions overseas
-Control and maintain systematic filing systems
-Coordinate and communicate with account owner to prepare quotes for standard services and specialprojects
-Check costs and accuracy of quotes, update when required
-Receive and confirm new shipmentrequests
-Check documentation (invoices, packing lists, etc.)
-Monitor Flight/Vessel through Airlines/Carrier website.
-Confirm draft HAWB from overseas
-Coordinate and follow up with all stakeholders
-Resolves customer complaints, ensure customer satisfaction, address customer claims
-Continuously ensure high customers satisfaction with customer surveys, marketing events and related activities
-Visit customers when necessary
-Report any obstacles immediately to management