Process Management:
- Develop, implement, and maintain standardized IT Operations Processes and procedures.
- Analyze and optimize existing procurement workflows to improve efficiency and reduce cycle times.
- Ensure adherence to company procurement policies and legal requirements.
Identify and recommend process improvements to enhance procurement effectiveness.
· Procurement Coordination:
- Manage the procurement lifecycle from requisition to purchase order and invoice processing.
- Coordinate with internal stakeholders (e.g., IT teams, finance, legal, etc...) to gather requirements and ensure timely procurement of IT goods and services.
- Facilitate vendor selection and evaluation processes.
- Track and monitor purchase orders and deliveries to ensure timely fulfillment.
- Coordinate hardware, software license, MA management and renewals.
· Documentation and Reporting:
- Maintain accurate and up-to-date documentation of Operations Processes, policies, and procedures.
- Generate regular reports on procurement activities, including spending analysis, vendor performance, and process efficiency.
- Manage and organize procurement-related documents, including contracts, invoices, and purchase orders.
- Maintain a repository of vendor information.
· Vendor Communication:
- Serve as the primary point of contact for vendor inquiries and communication.
- Build and maintain strong relationships with IT vendors.
- Resolve vendor issues and disputes in a timely and professional manner.
- Assist with vendor performance reviews.
· Compliance and Control:
- Ensure compliance with all relevant procurement regulations and internal policies.
- Implement and maintain internal controls to prevent fraud and ensure accountability.
- Assist with audits by providing requested documentation.