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You Say HR Say LogoCompany reviews about ‘Good Life Good Work Good Pay Good Community’
Thai Garment Export Co., Ltd. (นนทบุรี)Thai Garment Export Co., Ltd. (นนทบุรี)

About Company

Thai Garment Export Co., Ltd. is the largest garment manufacturer in Thailand. We are a subsidiary of the TAL Group of companies headquartered in Hong Kong. TAL is the world leader in the production of innovative clothes that combine style, comfort and functionality. We specialize in the manufacture of quality men’s and women’s garments for the world’s leading brands. Currently we produce 1 out of 6 dress shirts sold in USA.

Thai Garment Export Co., Ltd. is the biggest production base for TAL and has been established in Thailand for more than 56 years. We employ about 10,000 employees in 6 factories within Thailand region. Please visit our new website for more information : www.talgroup.com

The TAL Group 5 Cores
• Honesty and integrity
• Equitable commitment to employees, society and shareholders
• Outstanding service and quality product at a competitive price
• Continuous innovation
• Rewarding career and management development

We are now looking forward to qualified persons to join us in the following position(s):

Job Location
Location50/3 Moo 4, Chaengwattana Road, Pakkred, Nondhaburi 11120
Contact personHuman Resources Department
Telephone0-2834--7781 Fax 0-2960-5995
Website
  • https://www.talgroup.com

Report
You Say HR Say LogoSee ReviewsApply Now
Employee reviews scoreFrom 2 Reviews
Above Standard
Good Life4.2
Good Work4.5
Good Pay4.2
Good Society4.2

Employee reviews
Thai Garment Export Co., Ltd. (นนทบุรี)
Production/Manufacturing>1 years, former
5.0
Good Life4.6
Good Work4.5
Good Pay5
Good Society4.2
ดูแลพนักงานดีบรรยากาศดี งานดี
Good Life
Vacation Leave
Easy to take a leave at work
Supports the development of employees' quality of life
5/5
Supports the development of vision and personal lifestyle
5/5
Working hours per day
10
Good Work
Challenge
5/5
Opportunity to perform important tasks
4/5
Encourages professionalism
5/5
Standard management practice
4/5
Good Pay
Salary increase
8%
Bonus per year
1
Perks and benefits satisfaction
5/5
Pay level
Easiest to take a leave at work
Good Society
Workplace community
4/5
Politics
Lowest
Colleagues
4/5
Supervision by superiors
4/5
15/12/2023
Read all reviews ofThai Garment Export Co., Ltd. (นนทบุรี)
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Thai Garment Export Co., Ltd. (นนทบุรี)Thai Garment Export Co., Ltd. (นนทบุรี)
2Reviews5Average

Customer Service (Garment Manufacturer)

Thai Garment Export Co., Ltd. (นนทบุรี)
03/06/2025
You Say HR Say LogoSee ReviewsApply Now

View this job in new tab

Basic Requirements
Full Time
2 - 5 Year
Nonthaburi
Bachelor's Degree or Higher
25,000 - 40,000 baht/month

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
    • Provide accurate information about products, services, and policies.
    • Resolve customer complaints and issues efficiently and effectively.
    • Process orders, returns, and exchanges according to company policies.
    • Maintain customer records by updating account information.
    • Escalate complex issues to the appropriate department or supervisor when necessary.
    • Follow up with customers to ensure their issues are resolved and they are satisfied.
    • Assist in training new customer service staff and sharing best practices.
    • Contribute to team efforts by accomplishing related tasks as needed.
    • Receive orders from customers and distribute them to factories.

    Requirements
    Qualifications:
    • Bachelor’s degree in a related field.
    • Proven customer service experience, preferably in a similar role.
    • Familiarity with customer service software, databases, and tools.
    • Strong phone contact handling skills and active listening abilities.
    • Fluent English communication only
    Skills and Competencies:
    • Excellent communication and interpersonal skills.
    • Strong problem-solving skills and the ability to think on your feet.
    • Ability to remain calm and professional in stressful situations.
    • Detail-oriented with strong organizational skills.
    • Ability to work independently and as part of a team.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    Proficiency in written and spoken English.
    ข้อมูลบริษัท

    Welfare and Benefits
    • Provident Fund
    • Staff training and development
    • Social security
    • Health insurance
    • Accident Insurance
    • Employee's uniform
    • Annual trip or party
    • Attendance bonus or other special compensation
    • Annual bonus
    • Annual bonus of 1 month(s)