Customer Service Officer - Chinese language (at eWTP Thailand Duty Free Zone)
DHL Supply Chain (Thailand) Co.,LtdTransportation/Logistic, Trading/Import/Export
10/12/2025
Full Time
0 - 3 Year
Chachoengsao
Bachelor's Degree
25,000 - 40,000 baht/month
- Principle liaison for the business partner contract between Thailand and APAC countries
- Transport Order Management
- Premium freight/adhoc shipment management
- Shipment visibility & proactive event management
- In-Transit material management;
- Responsible for monitoring, tracking, and analyzing effective route of each type of carriers provide by forwarder and carriers.
- Consolidate data from multiple sources and generates daily/weekly report. Issue daily, weekly, monthly forecasting to support business.
- Provide effective reports total average transit time and distribution to management.
- Alter and track to customer within the decision time.
- Coordinate and interact with forwarder, Customer, transportation and system configuration to support business request.
- Fright invoice audit and payment with claim support
- Planning dispute resolution and push back on issues
- Support carrier incidents management and escalation
- New carrier and supplier’s implementation & stabilization
- At least 1 years working experiences in Logistics or Warehousing, 3PL, 4PL and Import/Export background
- Good communication both in Thai and Chinese required. Able to communicate in English is desirable
- PC Literate, Power Point, MS Excel (advance) is a must (such as V Look up , Pivot , Basic Excel formula)
- Able to analyze information and coordination internal and export stakeholders is mandatory
- Ability to work within team, conscientiously and under pressure
- Able to work in shift timing base on manager request shift (To be adjusted base on manager)
- Able to work at at eWTP Thailand Duty Free Zone, Bang Pakong area require
- Dental insurance
- Life insurance
- Medical insurance
- Transportation allowance
- Provident Fund
- Staff training and development
- Overtime
- Accommodation allowance (in other provinces)
- Marriage gift
- Social security
- Health insurance
- Accident Insurance
- Ordination leave
- วันหยุดพักผ่อนประจำปี
- เงินช่วยเหลือค่าคลอดบุตร
- Funeral payment support
- เงินรางวัลเชิดชูเกีรยติ
- Attendance bonus or other special compensation
- Performance/results-based bonus
- Annual bonus
Company reviews about ‘Good Life Good Work Good Pay Good Community’
4.5Dream Company
Excellent
Good Life0
Good Work0
Good Pay0
Good Society0
Employee reviews
Logistic/Transportation>1 years, Current
4.5
Good Life5
Good Work5
Good Pay4.5
Good Society5
มีความสุขที่ทำงานนี้กิจกรรมดี
18/05/2022
Read all reviews ofDHL Supply Chain (Thailand) Co.,Ltd
DHL Supply Chain (Thailand) Co.,LtdDHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 470,000 employees, we provide solutions for an almost infinite number of logistics needs.
As the world's largest logistics specialist, we offer a comprehensive suite of services drawing on our global scale and local insight to deliver value across your supply chain. From the initial consultancy and design, to final mile delivery and reverse logistics, we provide customized supply chain solutions across all industry sectors.
As the world's largest logistics specialist, we offer a comprehensive suite of services drawing on our global scale and local insight to deliver value across your supply chain. From the initial consultancy and design, to final mile delivery and reverse logistics, we provide customized supply chain solutions across all industry sectors.
LocationNo. 9 G Tower Grand Rama 9 (North Wing) 26th Floor Unit No. GN01 and 27th Floor Unit No. GN01-04 Rama 9 Road, Huaykwang, Huaykwang, Bangkok 10310
Contact personHuman Resources Department
Telephone-
Other interesting jobs
![Staff,Sales Planning [ Yearly Contract Renewal]](/_next/image?url=https%3A%2F%2Fstatic.jobtopgun.com%2Fcontent%2Ffilejobtopgun%2Fimage%2F3%2F4193%2Flogo_com_job%2Fj4193.gif&w=384&q=75)
Tags:
Find jobsApply jobsDHL Supply Chain (Thailand) Co.,Ltd jobsCustomer Services jobsLogistic/Transportation jobsTransportation/Logistic jobsTrading/Import/Export jobsChachoengsao jobsChinese Speaking jobsFreight Forward jobsFreight Forwarding jobsFreight Forwarding Business jobsFreight Service jobsHsk5 jobsHsk6 jobsImport Customer Service jobsMandarin jobsOcean Freight jobsOcean Freight Export jobsOceanfreight jobsSeafreight jobsภาษาจีนกลาง jobsแมนดาริน jobs