- Conduct training sessions for operational staff, ensuring clarity and effectiveness in delivery.
- Act as a trainer/facilitator for various programs, supporting employees in developing operational skills.
- Create and deliver basic training materials, presentations, and visual content using tools such as Canva or PowerPoint.
- Provide on-site training and coaching at branch locations to support frontline operations.
- Monitor and evaluate employee performance in-store, offering guidance, feedback, and consultation to ensure compliance with company standards and operational processes.
- Build employee engagement and trust through professional appearance, confidence, and effective communication.
- Adapt training methods to suit different learning styles and operational needs.
- Collaborate with the training team and operational leaders to enhance program quality and effectiveness.