1. Oversee daily AR activities including invoicing, payment posting, and credit notes.
2. Monitor aging reports and coordinate with teams to ensure timely collections.
3. Assist the Team Manager in resolving collection issues and discrepancies.
4. Collaborate with Sales, Customer Service, and Finance to resolve billing problems.
5. Prepare AR reports, aging analysis, and customer reconciliations.
6. Guide junior staff and ensure adherence to AR processes and timelines.
7. Support credit checks and documentation for new or high-risk customers.
8. Identify and support improvements in AR processes and efficiency.
9. Assist with month-end closing and ensure accurate transaction records.
10. Maintain documentation and support internal/external audits.
11. Handle ad-hoc tasks as assigned by the manager.
12. Contribute to system improvements and workflow enhancements.