Responsibilities
- Receive Pre-Alerts from overseas partners, initial document check for matching data and completeness of documents provided
- Confirms receipt and completeness to overseas partner
- Ensures receipt of handling/billing instructions from either Sales and Marketing Department or overseas agent
- Depending on customer profile informs consignee directly of upcoming shipment or passes on documents to Customer Service
- Create Job file in FMS and print out “Cover Sheet – Detail shipment “to attached with the job file and put note on each job status while processing a shipment
- Ensure timely manifest amendment in order to avoid penalties. Keep record of amendment in file
- Keep consignee and/or Customer Service updated on vessel arrival
- Coordinate with customs broker or Company shipping team the timeline of import clearance and delivery
- Ensure timely payment of charges due to customs, port-authorities, Co-Loader / Shipping Lines and other relevant parties
- Ensures that all relevant receipts are received and included in the respective job-file
- Ensures the Milestone is key in accordingly to the timeline of job processing
- Issue billing invoice to our customer or overseas agent where applicable