• Review initial documentation to ensure shipping information is correct and complete, and confirm with overseas partner
• Work closely with Customer Solution, Overseas and Customer regarding document handling.
• Be able to inform or request for documents from customers, service provider and other parties.
• Update Shipment Milestone / Status code and update Vessel Status in details to customers and overseas offices/agents.
• Meet timeframe KPIs for documentation collection, completion, submission document, document creation on RA-1 (VGM form, HB/L draft, MB/L instruction, etc)
• Coordinate, communication, and negotiation skills in case of emergency such as vessel delay with related parties.
• On-time submission documents to relevant parties such as VGM declaration, Shipping Instruction before the cut-off date.
• Handle AR and AP invoice, data entry and Charges Code on TMS.
• Create House B/L in TMS and send draft to Shipper for confirmation.
• Coordinate with the Liner and Destination office for Manifest documents.
• Receive Master B/L from Liner and check correctness
• Monitoring actual sailing date, update and notify oversea and shipper for any changes in sailing schedule and set Status Code
• Release House B/L with stamp and sign and collect TRIF form for surrendered.
• To obtained invoice from Liner/Co-loader, coordinate with Accounting to make payment completely before collection of Master B/L.
• Collect Master B/L from Liner according to chosen methods: Original, SWB, Surrendered.
• Ensure to receive payment from shipper before release House B/L
• Ensure EDI is sent to oversea withing timeframe, according to different countries.
• Ensure to send completed Pre-Alert docs to Destination office.
• Keep tracks for the successful arrival of Original Master B/L to Destination office if Master B/L is sent by couriers.
• Ensuring mandatory documentations are in respective files.
• Ensure compliance of documents with domestic and international regulations.
• Meeting time frame KPIs for escalations to the next tier levels for unresolved issues.
• Enter costing accurately and timely into FMS for job-control.
• Ensure that Jobs are closed prior to deadline as set by Accounting Department. or if not possible accrue job as accurately as possible.
• Present closed job-files to Superior for final review prior to sending files to Archive.
• Report any job-related problems, complaints to Superior.
• Assist on any others job assigns by Superior.
JacksonGrant
