- Acting as a first point of contact: dealing with correspondence and phone calls with liaising with internal and external clients regarding Operational issues.
- Priorities and supervise daily operations of an Ops Support with ensuring a fair distribution of dept workload.
- Mentor and Motivate team members on Ops Support and issues.
- Resolve department day to day issues with clients, colleagues and 3rd parties.
- Responsible for operational daily and monthly review.
- Fully responsible for ensuring all Purchase order number requests are followed up by Ops support.
- Management of the purchase processes to ensuring that weekly follow up from purchase team.
- Support business process in successful conclusion of month end.
- Produce and manage specific monthly reports in a timely manner.
- Admin support for operations teams including gathering.
- Responsible for arranging monthly internal export customs audit checks as directed by.
- Must fully understand the system of SAP, POS and other IT system to support our company.
-Other tasks assigned