Job Description
- Have the knowledge and understanding in import and export customs procedures.
- Facilitate clearance processes for Cat 1 and Cat 2 shipments (Express), ensuring compliance with relevant regulations and timely clearance.
- Maintain and coordination by closely with the customs team for inspection and clearance procedures.
- Work with the airport team to manage shipments held by Thai customs for inspection, particularly for Cat 2 shipments.
- Ensure smooth communication between customs and the airport team to address any issues or delays.
- Taking care for both Cat 1 and Cat 2 shipments, addressing inquiries, resolving issues, and maintaining high levels of customer satisfaction.
- Follow up the status of the shipment closely and update to the customer without failure
- Book flights for export shipments with airlines, ensuring compliance with all airline and regulatory requirements.
- Collaborate with airlines to monitor outbound shipments and ensure that all shipments depart on time.
- Track flight schedules, coordinate with airlines for potential delays, and proactively solve any outbound shipment issues.
- Monitor the status of outbound shipments and proactively resolve any issues to ensure on-time departures.
- Track flight and shipping schedules to ensure alignment with delivery deadlines.