-Manage and oversee the sales team across all channels.
-Train and develop team members to understand company products/services, sales techniques, and customer objection handling.
-Develop strategic plans to ensure the team achieves sales targets.
-Set and monitor sales goals, addressing issues when targets are not met.
-Schedule work shifts, assign tasks, and manage workload distribution efficiently.
-Handle internal team issues, maintain a positive work environment, and resolve potential conflicts.
-Collect and analyze sales data, identify challenges, and propose solutions, while reporting progress to senior management.