Job Purpose
The Microsoft D365 Sales Director will lead the company’s D365 sales strategy, focusing on Microsoft Dynamics 365 Finance & Operations, Dynamics 365 Business Central, and related D365 modules. The role is responsible for driving new business, expanding existing accounts, and achieving revenue growth targets through strong client engagement, executive-level sales leadership, and close collaboration with Microsoft and strategic partners.
Key Responsibilities
- Sales & Business Growth
- Own and deliver annual D365 sales targets and gross margin objectives.
- Lead sales cycles end-to-end, including prospecting, solution positioning, proposal management, contract negotiation, and closure.
- Develop and maintain a strong qualified pipeline across strategic industries (manufacturing, retail, distribution, services, etc.).
- Collaborate with pre-sales and solution architects to design winning solutions that meet customer needs.
Client & Partner Engagement
- Build and maintain trusted executive relationships with C-level stakeholders.
- Partner with Microsoft sales teams to drive co-sell motions and maximize Microsoft incentives/programs.
- Expand strategic accounts by identifying cross-sell and up-sell opportunities across Dynamics 365 and Power Platform.
- Represent the organization in customer meetings, executive briefings, and industry events.
Leadership & Team Development
- Mentor, coach, and manage D365 sales team members to ensure quota achievement.
- Work cross-functionally with delivery, marketing, and product innovation teams to align sales strategy with solution capabilities.
- Instill a culture of high performance, accountability, and continuous improvement.
- Market & Strategy
- Monitor D365 industry trends and competitive landscape (SAP, Oracle, NetSuite, Infor, etc.) to refine go-to-market strategy.
- Provide structured feedback to leadership on product gaps, customer needs, and partnership opportunities.
- Support thought leadership initiatives, including whitepapers, webinars, and case studies, to enhance market presence.
Key Performance Indicators (KPIs)
- Annual D365 revenue and gross margin achievement.
- New logo acquisition and expansion of existing accounts.
- Microsoft co-sell revenue contribution and program utilization.
- Pipeline coverage (3x–4x quota) and forecast accuracy.
- Customer satisfaction and referenceability.
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