- Be Customer interface and support organization goals in achieving total customer satisfaction
- Organize and lead for quality engineering functions related to quality improvement and cost reduction
- Know customer's expectations and drive actions to meet them.
- Review and identify manufacturing problems and inefficiencies
- Audit to ensure that quality controls are maintained.
- Studies quality capability of process and machines and provide results to design and manufacturing functions.
- Prepare inspection instruction corresponding to process and product specifications.
- Communicate effectively with team for customer's complaints and provide solution.
- Organize and supervise quality assurance team to work on quality issues and activities.
- Support quality program.
- Perform related work as assigned.