Qualifications:
- Bachelor’s degree in information technology, Computer Science or Computer engineering.
- A recognized Professional Certification such as CISSP, CISM, CEH or GCIH will be an added advantage.
- Desire to self-educate on the ever-changing landscape of cyber hacking tactics.
- Good understanding of ITSM\ITIL processes
- Ability to think laterally, possess strong problem solving, planning and prioritization skills.
- Excellent customer management skills in managing expectations and ensuring a high degree of customer experience.
- Excellent command of Thai/English and ability to effectively communicate at all levels (written and verbal).
- Strong verbal communication skills.
- Active listening skills.
- Interpersonal skills, such as empathizing with angry users.
Product & Services under responsibility:
- Attack Surface Management (ASM)
- Digital Risk Protection (Brand Protection)
- Threat Intelligence (TI)
- Breach and Attack Simulation (BAS)
- Security Information and Event Management (SIEM)
- Security Automation and Response (SOAR)
- Extended Detection and Response (XDR)
- Network Traffic Analysis (NTA)
- Business Email Compromise (BEC)
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