• Review initial documentation to ensure shipping information is correct and complete, and confirm with overseas partner
• Confirm receipt of handling & billing instructions from Sales and Marketing Department or overseas agent
• Inform consignees directly of upcoming shipment and/or send documents to Customer Service
• Create job file in FMS; attach cover sheet and shipment details to the job file and note the status of each job for processing
• Keep accurate, timely records of manifest amendments on file
• Keep consignee and/or Customer Service updated on vessel arrival
• Coordinate with customs broker or shipping team for export clearance and delivery
• Ensure timely payment of charges to customs, port authorities, shipping companies and other relevant stakeholders
• Ensure all relevant receipts are included in the job-file
• Issue billing invoices to customer or overseas agent