1.Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or related field.
2.Minimum 1–2 years of experience in hospitality, front office, guest service, or membership relations.
3.Understanding of hospitality and guest service standards, particularly within luxury or golf club environments.
4.Excellent interpersonal and communication skills; able to engage with members and guests of diverse backgrounds.
5.Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) experience with membership or CRM systems.
6.Ability to handle guest concerns and complaints with professionalism and diplomacy. Professional grooming and positive attitude.
6.Basic proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) experience with membership or CRM systems.
7.Flexibility and willingness to work weekends, public holidays, and varied shifts in line with club operations.